News -
Local support and helpful information for the 2024 holiday period
As the festive period approaches, we wanted to share reminders of our office closure dates over the Christmas/New Year period.
Please remember - ng homes offices will be closed from 12.30pm on Friday 20 December 2024, re-opening 9am Monday 6 January 2025.
Should you need to get in touch for an emergency during this time, please call 0141 560 6000 where you will be directed to our Concierge Team.
If you need an emergency repair, please contact 0800 595 595.
We wish everyone a very Merry Christmas and a Happy New Year.
Festive Support and Advice - Christmas 2025
We have gathered together information from organisations across Glasgow about services available over the festive period. Please check with the organisation or service for any last minute changes or updates.
Glasgow Festive Directory 2024-25
This resource details several services offering support, such as children’s gifts, food parcels, hot meals, advice and more, to families across Glasgow this festive season (December – mid-January). This directory will be updated throughout the month of December, so please check back regularly for new information.
The Glasgow City Food Plan - support is available if you, or someone you know, are looking for access to local food services, from food banks and pantries to community meals. The directory is regularly updated and will show local food services in your community. The website has information, opening hours and more for food services located across the city.
The Glasgow Community Food Network has an interactive map - search by postcode to find more near you. Please follow the links above to learn more about what support is available across Glasgow this festive period.
Glasgow City Health and Social Care Partnership
Festive support for families from the Glasgow City Health and Social Care Partnership (HSCP) - this resource highlights support services including food, meals, warm spaces, and gifts available over the Christmas period.
Helpful information - Festive Refuse Collection
As we look forward towards the festive period, it’s important to keep in mind that the collection day for your bins may be affected if it falls on a public holiday. If your bins are normally collected on a Wednesday or Thursday, please note the change in dates as listed below:
For households with a brown bin and a garden permit, real Christmas trees can be placed in your bin for kerbside collection. Please ensure they are cut up and that the bin can close properly. Remember the change of date if your scheduled collection falls on Christmas Day, Boxing Day, New Year's Day and 2 January.
There is also information on bulk/excess waste, arrangements for flatted properties as well as what residents can do if they want to recycle a real Christmas tree. Find out more about festive refuse collection on the council's website.
Winter Gritting - It’s always a good idea to keep in mind where the nearest grit bin is. Find more on Glasgow City Council's plans for winter gritting and how they will keep the city moving here.
Grit bins - helpful information on locating your nearest grit bin. You can also fill out a form to request a refill of grit through the council website.
Due to the festive bank holidays, certain benefit payments are made early over Christmas and New Year.
- Adult Disability Payment
- Carer Support Payment
- Child Disability Payment
- Pension Age Disability Payment
- Scottish Child Payment
Best Start Foods payments are not affected. For more information, please visit mygov.scot/bank-holiday-payment-dates
Additional Information - Festive Support and Advice
We have included additional information on support available throughout the festive period on the ng homes website on our Community Page.
Don't forget - you can also find more on the ng homes website including Winter Fire Safety, Winter Energy Support or check out the latest North News.
